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AI Rule #1 - Customer First
In 1985, Warren Buffett wisely said, "The first rule of investment is don't lose. And the second rule of investment is don't forget the first rule, and that's all the rules there are." Similarly, the first rule of AI investment is to
The Human Side of AI: Giving People Back Their Time
In 1927, Henry Ford made a revolutionary decision to transition his workforce to a five-day workweek. The reason wasn't just altruism - he discovered that productivity actually increased when people had more personal time. Nearly a century later, we're facing a similar inflection point with artificial
When Products Think For Themselves
As products gain agency, we enter a new partnership - one that challenges our notions of trust, ethics, and innovation.
Don't Wait for January
The Myth of the Perfect Starting Line
Navigating the Upside Down as a Technology Leader
Ideas for leading technology organizations with confidence and creativity.
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